Privacy Policy

Effective Date: July 10, 2026

The Candle Store Inc. (“The Candle Store”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.

Information We Collect

We may collect information that you voluntarily provide, including:

• Name
• Company name
• Email address
• Phone number
• Shipping or billing address
• Project details and quote requests
• Any information you provide through our contact forms

We may also automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Pages visited
• Referring website
• Cookies and analytics data

How We Use Your Information

We use your information to:

• Respond to inquiries and quote requests
• Process orders
• Communicate about your project
• Provide customer support
• Improve our website and services
• Send marketing communications where permitted by law or with your consent
• Comply with legal obligations

Cookies

Our website uses cookies and similar technologies to improve your browsing experience and analyze website traffic. You may disable cookies through your browser settings; however, some website features may not function properly.

Sharing Information

We do not sell your personal information.

We may share your information with trusted service providers that assist us in operating our business, including payment processors, website hosting providers, shipping providers, email service providers, and analytics providers. These providers may only use your information to perform services on our behalf.

We may also disclose information where required by law.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information where permitted by law
• Withdraw consent to marketing communications at any time

To exercise these rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: